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The earliest items would come was January or February, though two items wouldn’t be delivered until May or June. There’s no way to filter items by delivery date, so I wound up asking my designer to provide alternatives. It’s perhaps possible to manage this at the outset, instructing the designer not to suggest anything that isn’t available within a certain time frame.
Project Details and Finding Your Designer
This is the first time you’re presented with a floor plan, and there is only one (in contrast, Modsy gives you two, and at the beginning of the process). Most of the example rooms, whether in the style quizzes I took or in the designers’ portfolios, were living rooms or bedrooms. Kitchens were nonexistent, though there was the occasional dining area. It was often difficult to imagine how a design style would translate into an office without some examples; that’s an area where both Havenly and Modsy could improve. Unlike with Modsy, where you're assigned a designer, Havenly gives you options and you get to choose who to work with.
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This personalized approach sets Havenly apart from those offering templates or predetermined styles. By engaging with clients through consultation and feedback rounds, designers ensure that each space is relevant to the client’s day-to-day life. The designs aren’t cookie-cutter as they reflect individual tastes and personalities.
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Havenly Interior Design Service
It was so hard to find the features I needed that I eventually gave up and reviewed my designs on my laptop. According to Havenly’s website, the company updates the site daily to reflect active offers and promotions from available sellers. Havenly also offers price matching if you find a lower price on a product at one of its seller partner’s sites.
The shopping list my designer provided had several options for accent chairs in a range of prices, and I could buy everything included in the final design with a click of a button. Both packages include several concepts, and you'll suggest revisions to get one final design, plus a curated shopping list of all the furniture. After the initial design quiz, customers can answer additional questions, including what rooms they’re looking to design, their budget, their timeline, and their state of residence. These questions help Havenly narrow down a selection of designers. Customers receive their top- recommended designer and additional designers who may also fit the customer’s style profile. Customers can check a designer’s availability, profile, and portfolio to ensure that they’d be a good fit and can fulfill the customer’s preferred timeline.
If a customer is unhappy with their design, their designer offers unlimited revisions until they like the result. There’s no time limit on how long a designer works with a customer, so customers are not rushed to request revisions. The company also maintains a social media presence on Facebook, Twitter, and Instagram, where customers may be able to reach out with any questions. Havenly notes that email is the best way to contact customer support. Representatives are available by phone Monday through Friday, 8 a.m. There are downsides to “buy now, pay later” loans and services like Affirm (including high interest rates and negative outcomes if customers can’t make payments).
The Mini Design Package is a good fit if you don’t have a good grasp on your style, are looking for design guidance, or a room refresh. This package offers initial and final design concepts, a curated shopping list, and direct communication with the designer. Customers can choose their designer based on style preferences and the designer’s portfolio. Havenly has designers who specialize in styles including bohemian, contemporary, eclectic, farmhouse, glam, rustic, and more. It’s typical for customers to request interior design services for multiple rooms.
Now that I work from home, I wanted to redo the living room in my current apartment. These frequently asked questions should answer any lingering inquiries. In December 2023, there were discounts and coupons offered with each package that brought the prices down considerably. Good Housekeeping participates in various affiliate marketing programs, which means we may get paid commissions on editorially chosen products purchased through our links to retailer sites. For Interior Define as a company, the picture is also coming into focus.
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Still, customers who are eligible for low or no interest rates may find financing helpful to break up the price of a large purchase from Havenly. If you do decide to try Havenly, keep in mind that you’re covered by what the company calls its Happiness Guarantee. This allows you to choose a different designer if things aren’t working out and get a new concept or full refund if you aren’t happy with the final results. Next, you’ll be able to rate a selection of art vignettes, materials and color palettes so that the designer has a better idea of the feel you want in the space. You can also indicate any specific requests or considerations such as a need to accommodate small children, pets or wheelchair-bound persons. Upload photos to show your designer what the room looks like and point out what you want to keep in the room.
After understanding your needs, the designer will present a design concept. It can include a layout, furniture suggestions, decor ideas, and a product list. In the two top-tier packages, your final room will be in a 3D format, allowing you to visualize the final look. Once you’ve chosen an Idea board, the designer creates a Concept Board. Here’s where you’ll start to see actual suggested products in the vein of the Idea Board that you previously approved. These are items that can all be purchased via Havenly, from companies like Article, West Elm, or Wayfair.
The Online Full package is geared toward customers who want to redecorate a space from scratch; however, it’s not available for kitchens or bathrooms. All of Havenly’s packages let you work one-on-one with a professional designer to create an individualized design process tailored to your likes and dislikes. Each also allows you to shop from 200+ sellers and order directly through Havenly as well as access the Customer Happiness Team (customer service) via chat, email or phone. This is a more streamlined process than the traditional model because it considers users’ busy schedules and doesn’t make them travel across town to a showroom.
Havenly fully rendered my room in 3d and gave me a comprehensive shopping list. I wish I could give Havenly even more stars because it is one of the best app/services I've tried. Pottery Barn offers a unique blend of expertly crafted furniture and home decor designed to elevate your living spaces.
This doesn’t add up to a great emotional experience using a service, and, the fact is, a layout and initial design suggestion is a valuable product on its own. I took pictures of the space I wanted to improve from every corner, as instructed. I also submitted measurements and photos of any furniture we wanted to keep, as well as our floor plan. Havenly instructed me to draw one if I didn’t have one handy, which would have been a real pain if we hadn’t just moved in a few months ago and had the layout from the building saved.
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